Social housing specialist EMCOR Drake & Scull selects Cybit telematics solution to drive down costs

• Fleetstar-Online helps EMCOR to prove it has met its service obligations
• Improved efficiencies lead to reduction in overtime payments
• Telematics helps EMCOR to fulfil its Duty of Care obligation

Cybit, the leading telematics services provider, has announced that social housing specialist EMCOR Drake & Scull – a wholly owned subsidiary of EMCOR Group, Inc. (NYSE:EME) – has implemented a Cybit telematics solution to help it comply with its legal obligations as a provider of gas appliance installations to councils and other social housing organisations. EMCOR has installed Cybit's Fleetstar-Online solution in 35 of its engineers’ vehicles, and the telematics solution has helped the company to drive down costs – including engineer overtime – as well as deliver enhanced Duty of Care support and help improve EMCOR’s overall quality of service.

EMCOR Drake & Scull provides gas appliance installation, servicing and a 24 hour emergency call-out service to councils, housing associations, Arms Length Management Organisations (ALMOs) and landlords. Gas appliances in rented accommodation legally require servicing once a year, and EMCOR is contractually obliged to call at each address at least three times in order to gain entry to service an appliance. Until now, it was difficult for EMCOR engineers to prove they had been at a given property – with Cybit telematics, however, EMCOR now uses the Fleetstar-Online solution to verify which service vehicles have actually called at a particular house on a given street at a set time. This level of telematics-enabled detail enables EMCOR to prove it has met its service level agreements, and provides the social landlord with some of the necessary legal proof needed in order for EMCOR to successfully apply for a court order – if necessary - in order to gain entry into a premises.

"Cybit’s web-based Fleetstar-Online telematics system gives us a powerful asset management solution. Thanks to Cybit’s powerful reporting capability, we’re now able to quantify more of what our engineers do, and that’s helped gain an overall improvement in our quality of service," commented Steve Daynes, Social Housing Manager for EMCOR Drake & Scull. "Cybit’s Fleetstar-Online solution also directly impacts our Duty of Care obligation and our lone worker procedures. We operate a 24/7 call-out service, and consequently aren’t always able to have supervisors with our engineers. The Cybit solution enables us to check on a vehicle’s whereabouts at all times, and will alert a supervisor when a driver hasn’t checked in."

"We’ve also seen a direct bottom line benefit from our telematics implementation, with improved efficiencies leading to a significant reduction in engineer overtime payments," continued Steve. "Cumulatively, we believe that this and other benefits will help cover the cost of our telematics initiative and its ongoing running costs."

"Fleetstar-Online’s successful deployment at EMCOR Drake & Scull shows that telematics isn’t just about fleet management, it can also serve as a valuable data source for organisations who need clear records of where their people and assets are at all times of the day and night," added John Wisdom, Cybit’s Sales and Marketing Director.

Fleetstar-Online provides EMCOR with an ‘anytime, anywhere’ fleet management tool. Vehicles are fitted with a small in-vehicle-unit (IVU) which is tracked by GPS and transmitted in real-time via a standard Internet browser direct to the Fleet Manager’s desktop.

About Fleetstar-Online
Fleetstar-Online provides companies employing a mobile workforce with cost-effective ASP-based fleet management capabilities and rapid return on investment. Fleet vehicles are fitted with a small electronic in-vehicle-unit (IVU) which is tracked by GPS in real-time and data transmitted to Cybit’s online control centre to be accessed by users over the Internet with a standard web browser. Fleetstar-Online’s ‘anytime, anywhere’ fleet management tools include real-time location-based tracking of vehicles, up-to-the-minute traffic information, route planning and scheduling, historical reporting and analysis, journey replay, exception reporting and SMS capabilities.
About EMCOR Drake & Scull
EMCOR Drake & Scull Ltd provides gas appliance installation, servicing and a 24-hour emergency call-out service to councils, Arms Length Management Organisations (ALMOs), housing associations and landlords. The company is a wholly owned subsidiary of EMCOR Group, Inc. (NYSE:EME) a Fortune 500® company with over $4.5 billion in annual revenues and a global leader in mechanical and electrical construction and facilities services. Its UK headquarters is based in London and they have a regional office in Manchester.
About Cybit
Cybit is a leading Internet-based Telematics Service Provider (TSP) and supplier of fleet and asset management solutions to the business-to-business sector. Cybit’s solutions portfolio includes vehicle tracking and management, lone worker support and car pool management. Hundreds of companies across a wide range of industries already use Cybit’s online solutions to improve the management and control of their fixed and mobile assets. Additional information is available at www.cybit.co.uk

Additional information about Cybit is available at www.cybit.co.uk