Communications specialist orders Fleetstar-Online to deliver real time fleet management

• Installed in 60 vehicles nationwide

• In-depth reporting tools clarify business mileage usage

Cybit, the UK’s leading online telematics service provider, has announced that Central Telecom, the integrated communications specialist, has ordered its comprehensive fleet management system, Fleetstar-Online. Central Telecom will install Cybit's web-based vehicle tracking and asset management solution in 60 of its vehicles driven by its nationwide team of engineers. This will allow Central Telecom to monitor its fleet in real time, and help the company to optimise the utilisation of its mobile assets and workforce.

Central Telecom is one of the UK's largest and most successful independent voice and data specialists. Fleetstar-Online will enable the company to access its vehicle usage, keep up-to-date records on a vehicle's location and monitor the routes taken to various sites throughout the country. This will allow it to minimise costs, not only in terms of running the vehicles and fuel, but also through time savings.

"We required a solution that could supply our Helpdesk teams with information on the real time locations of all our field service engineers. They need the ability to trace the route an engineer takes to a customer's site and they wanted to be informed of any major road works in progress or delays due to increasing traffic volumes," explained Simon Taylor, IT Manager at Central Telecom. "Fleetstar-Online means we can be pro-active when we fix faults or visit customer sites. With the new Cybit solution we can view an engineer's location in real time and quickly establish an expected ETA. We also needed to have the ability to verify claimed business miles through our Global Expenses system and ensure all claimed business miles were indeed business miles."

"We chose Cybit because it could deliver on all of our requirements. It offered real time data access, up-to-the-minute traffic information and also an excellent selection of reporting methods. Cybit provides a hosting service which means that all disaster recovery plans and concerns are passed to them," continued Simon Taylor. "The solution allows an unlimited amount of users access to our vehicle data via the web browser, which means no additional software needs to be installed. We were able to have the boxes fitted to each of our company vehicles at our chosen location and with very little effort on our behalf. It was a cost effective and ideal solution for us to choose."

Fleetstar-Online is Cybit’s scalable Internet based vehicle tracking and reporting solution that features real time vehicle tracking, exception reporting, replay mode, customised reports, mileage information, SMS messaging and live traffic information. Fleet vehicles are fitted with a small electronic in-vehicle-unit (IVU) which is tracked by GPS in real-time and data transmitted to Cybit’s online control centre. It provides companies with a cost-effective ASP-based fleet management solution, which offers users anytime, anywhere access to the system via a standard web browser. Fleetstar-Online integrates easily with added value offerings such as Smartnav satellite navigation and the RAC Trackstar Plus stolen vehicle recovery system.

About Central Telecom
Central Telecom has a dedicated team of around 190 people and a proven track record of quality service. Since its foundation in 1985, customer care has become the core of the Central Telecom culture. Its customers include some of the world's biggest names from both the private and public sectors. Central Telecom's strong relationships with partners such as Avaya, Microsoft, Nortel
 and BT, support its sales, installation, service and customer care programmes. These long-term partners have shown their commitment to Central Telecom by awarding us with the highest industry accreditations. Additional information is available at www.central-telecom.co.uk

About Cybit:
Cybit is a leading Internet-based Telematics Service Provider (TSP) and supplier of fleet and asset management solutions to the business-to-business sector. Cybit’s solutions portfolio includes vehicle tracking and management, lone worker support and car pool management. Hundreds of companies across a wide range of industries already use Cybit’s online solutions to improve the management and control of their fixed and mobile assets. Additional information is available at www.cybit.co.uk

Contact information:
Andy Gray
IBA - PR for Cybit
Tel: 01780 721 433
agray@iba-europe.com

Sophie Geering
Marketing Manager, Cybit
Tel: 01480 389100
sgeering@cybit.co.uk

Julie White
Marketing Director, Central Telecom
Tel: 01283 560500
jwhite@central-telecom.co.uk