Solutions @ Work implements Cybit telematics systems to monitor and protect its fleet

  • Order fulfilment increases 15 per cent through expanded fleet management flexibility and rollout to wider market
  • Enhanced customer satisfaction as drivers avoid congestion and provide an on-time service

Cybit, the UK’s leading online telematics service provider, has announced that Solutions @ Work, the UK's foremost distributor and installer of office furniture, has implemented its real-time fleet and asset management solution, Fleetstar-Online, incorporating the Smartnav satellite navigation system from Trafficmaster. Solutions @ Work has installed 40 units of Fleetstar-Online and Smartnav to its fleet of fitter and distributor vehicles enabling the company to enhance the flexibility with which it manages its mobile assets. This allows it to increase business opportunities, reduce costs and provide greater customer service. Since implementation, Solutions @ Work has fulfilled 15 per cent more orders without increasing its fleet size.

Solutions @ Work utilises a large fleet to deliver and fit its office products nationwide. By installing Fleetstar-Online and Smartnav into its vehicles, the company can redirect its fitters to fulfil changing order patterns and offer heightened levels of customer service. Solutions @ Work’s drivers' destinations frequently change and the integration of satellite navigation technology enables a quick and safe re-routing process.

“There were two main business drivers behind our original acquisition of telematics solutions,” says Steve Cuthbertson, Director, Solutions @ Work. “Obviously cost was one of them, but more important was achieving greater reactivity and increased customer service, Which Cybit provided through Fleetstar-Online. What set Cybit above the rest was its satellite navigation solution, Smartnav, which our whole company and fleet see as a big positive.

The solution has produced significant cost savings because, through driver redirection, we have been able to use our fleet more efficiently, and it has enabled us to develop increased productivity. Our output has increased by 15 per cent this year, and this would not have been possible without Cybit’s tracking solutions – they have enabled us to roll out our services to a wider market,” he concluded.

John Wisdom, Sales and Marketing Director at Cybit added: “We are seeing a growing requirement for telematics from companies such as Solutions @ Work because it enables managers and drivers to make informed decisions which are positively optimising performance and improving driver safety. Scalable solutions such as Fleetstar-Online and Smartnav help to ensure compliance by providing effective workforce management. They also improve productivity and reduce operational costs.”

Fleetstar-Online provides Solutions @ Work with a cost effective ASP-based fleet management solution that offers rapid return on investment. Vehicles are fitted with a small electronic in-vehicle-unit, which is tracked by GPS in real time, and transmitted to Cybit's control centre. Users can access the system with a standard web browser offering an anytime, anywhere fleet management tool which incorporates location-based vehicle tracking, up-to-the-minute traffic information, route planning and scheduling, historical reporting and analysis, journey replay, exception reporting and SMS capabilities.

About Cybit:
Cybit is a leading Internet-based Telematics Service Provider (TSP) and supplier of fleet and asset management solutions to the business-to-business sector. Cybit’s solutions portfolio includes vehicle tracking and management, lone worker support and car pool management. Hundreds of companies across a wide range of industries already use Cybit’s online solutions to improve the management and control of their fixed and mobile assets. Additional information is available at www.cybit.co.uk

About Solutions at Work:
Solutions at Work is a brand of Workspace Office Solutions, the UK’s leading supplier of furniture solutions for the whole office, with an expanding blue-chip customer base that, in addition to the public sector, extends across industry and commerce. Showrooms are strategically located throughout the UK and the Irish Republic. Its products are manufactured in state-of-the-art production facilities in Haverhill, Suffolk, and marketed under the brand names of Project:, Asher, ARC and Elect.

Contact information:
Andy Gray
IBA - PR for Cybit
Tel: 01780 721 433
Email: agray@iba-europe.com

Sophie Geering
Marketing Manager, Cybit
Tel: 01480 389100
Email: sgeering@cybit.co.uk