Cybit partners with TBS to provide enhanced Fleetstar-MRM mobile workforce solution

• Extends Cybit’s Fleetstar-MRM solution to include complex client-specific mobile transaction processing 
• Provides for rapid application development and deployment of complex forms incorporating data, signature and digital images
• Standard “template based” back-office integration with SAP, Oracle and other leading ERP and Service Management vendors
• Part of the Cybit Best of Breed technology initiative 

 
Cybit, the UK’s leading online telematics service provider, has partnered with TBS, the field mobility specialists, to add TBS Best of Breed workflow technology into its recently launched Fleetstar-MRM Mobile Resource Management solution. Cybit will now be able to provide organisations with complex front-end transaction processing requirements with a mobile workforce solution that fully integrates client-specific data collection solutions with Fleetstar-MRM telematics technology to accelerate the flow of information across the value chain.

TBS is a leading provider of tailor-made integrated mobility workflow solutions for organisations that require complex transactional information to be passed to and from ERP systems to the point of capture out in the field. The agreement will allow organisations to develop sophisticated workflow applications tailored to their business needs that can be combined with Cybit’s industry leading telematics solutions.

Cybit is the only European organisation to appear in the ABI list of World Top Ten Telematics vendors, and the development is part of a Cybit Best of Breed development programme to provide organisations with all the tools they need to enhance the management of mobile employees and assets.

“Cybit recognises that many businesses need to integrate the activity status of their employees, jobs and vehicles with the more detailed reporting requirements of their ERP systems,” commented Cybit’s Chief Executive Officer, Richard Horsman. “To address this, we are embarking on a Best of Breed initiative to bring together key technologies and integrate them into a total solution that gives service and call centre management all the tools they need to be effective. TBS is a key part of this initiative. It provides design and deployment capabilities for complex mobile workflow solutions to ensure information is effectively shared between field engineers and the depot or head office. This gives organisations a dual verification system that enhances the accuracy of management information available.”

“We have developed a product portfolio that shows how effective field mobility systems can be in unlocking savings and efficiency gains by eradicating paperwork administration and increasing the effectiveness of field operations,” added Steve Reynolds, Managing Director at TBS. “These job progression reports, integrated with live location data from Fleetstar-MRM, enable organisations to identify which mobile engineer is nearest to a particular customer, emergency task or job, and ensure that all the relevant documentation is immediately sent through to that worker’s PDA, ready for when they arrive on site.”

The TBS mobility product suite enables companies to radically improve the efficiency of the field worker, reduce costs of processing information, and improve customer satisfaction. This is achieved by providing data-driven, configurable mobile smart client solutions that deliver a customer’s enterprise information to field-based staff in real time via the most appropriate wireless data network. The TaskMaster® SmartClient technology means that information is available even if the wireless networks are not – ensuring work can continue unaffected even in areas of poor coverage.

Fleetstar is Cybit’s scalable Internet-based Fleet and Asset Management solution that provides organisations with precisely the level of telematics functionality they require, while also ensuring an easy upgrade path so that it can evolve to meet changing business needs. Fleet vehicles are fitted with a small electronic in-vehicle-unit (IVU) which is tracked by GPS and then data is transmitted to Cybit’s online control centre in real-time. It provides companies with a cost-effective ASP-based fleet and asset management solution, which offers users anytime, anywhere access to the system via a standard web browser.

<sub>About TBS Mobility:
TBS is the UK market-leading supplier of integrated mobility solutions that enable organisations to communicate information wirelessly to their field workers. By eradicating paperwork administration and increasing the effectiveness of the field operations, TBS’s clients have experienced substantial efficiency gains and return on investment. TBS has over 12 years’ best practice experience implementing solutions in the field service/sales, utilities, local government, facilities management and transportation industries.

Managing Director Steve Reynolds is Vice Chairman of the Mobile Data Association and seen by many in the industry as one of Britain’s leading authorities on mobile technology solutions.

About Cybit:
Cybit is the UK's market leading Internet-based Telematics Service Provider (TSP). It provides over 1,000 organisations of all sizes across a wide range of industries with a comprehensive suite of online solutions to improve the management and control of nearly 25,000 fixed and mobile assets. ABI Research, the leading international technology research organisation, recently placed Cybit in the top-ten of global industry players in its newly issued Global Commercial Telematics Vendor Matrix.

Cybit recently extended its reach into the maritime telematics sector following the acquisition of BlueFinger Limited, a global leader in the delivery of high value Economic Exclusion Zone (EEZ) management solutions to UK and international governments.


Additional information is available at www.cybit.co.uk and www.bluefinger.com

Contact information:

Duncan Burford
IBA - PR for Cybit
Tel: 01780 721 433
Email: dburford@iba-europe.com

Chris Linney
Senior Marketing Executive, Cybit
Tel: 01480 389 128
Email: clinney@cybit.co.uk


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