ProtoCall One opens new UK sales office to support business growth

• Additional South East England office opens near Reading
• Will support company growth following new Business Intelligence drive and additional business partnership agreements

LONDON, U.K. - October 24th, 2007 - ProtoCall One, the UK's premier systems integration consultancy for the contact centre industry, has announced that it has opened a new UK sales office in Swallowfield, near Reading. The new office will support ProtoCall One's increasing sales operations following its drive into the BI market based on the Hyperion 9 BI platform, as well the addition of new business partnerships to its well-established Genesys practice.

The latest expansion comes as the company continues to experience business growth in both the UK and overseas, and follows the opening of ProtoCall One's Asia Pacific office in Sydney in May 2007. The new UK offices are located at Wyvols Court, an extended and refurbished Grade II Listed country house, and are located  two miles south of Junction 11 of the M4, allowing easy access to Central London and to Heathrow and Gatwick Airports.

"ProtoCall One is experiencing a healthy period of expansion, and the new UK sales office is a further evidence of this growth in addition to the recently opened offices in Australia which serve the Asia Pacific marketplace," commented Manoo Parmar, ProtoCall One's Sales Director. “The company will retain its offices in Rickmansworth to serve clients and employees working closer to that area."

<sub>About ProtoCall One
ProtoCall One is the UK's premier systems integration consultancy for the contact centre industry. It is the leading independent advisor to the country's top telecommunications service providers, helping them develop advanced network-based solutions for large contact centres. It is also widely recognised as the 'Number One' professional services and support organisation for the industry-leading Genesys Call Centre Solutions. ProtoCall One helps organisations to identify and resolve the technical and business issues involved in integrating contact centres into mainstream business processes, with a strong focus on financial services, telecommunications, travel and public sector markets. Additional information is available at www.pc-1.co.uk or for more information please contact:

Cynthia Thompson
Marketing Manager
ProtoCall One
Tel: 0800 881 8130
cthompson@pc-1.co.uk</sub>

_{Manuela Whittaker
IBA, PR for ProtoCall One
Tel: 01780 721433
mwhittaker@iba-europe.com}

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