15th November, 2005
Centric, the
Centric was established to meet the increasing demand for genuinely unified, network-based call centres. The new generation of technology provides a compelling alternative to the complexity and high cost of traditional switch-based contact centres. Centric’s portfolio of products, software, services and expertise facilitates delivery of a broad spectrum of advanced solutions.
Paul Moorman, Centric MD, outlines the
importance of the operations move: ‘The Global Switch campus in
In collaboration with the world’s best partners, Centric aims to deliver products and services which excel in reliability, functionality and user-friendliness. As a result, more of the world’s top tier network service providers (NSPs) have chosen Centric’s all-IP, universal access Contact Centre system than any other similar product. The company’s growing customer base includes companies in the utilities, financial services, retail and distribution, food and drink, teleservices, and outsourcer services sectors, as well as local government and public sector organisations.
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