AA Awarded Best Car Insurer By Consumers

The AA has been voted top UK Car Insurer by independent consumers who submitted reviews to ReviewCentre.com, the leading consumer review Website. Comments from customers which contributed to the award included delight about the speed and reliability of making claims.

The AA's CEO Tim Parker said: "Awards such as this are really meaningful because we can't enter for such an award - the winner is chosen by customers which underlines the tremendous work that all of our people are doing to make sure that we deliver the best products and best service."  

"My claim was dealt with very quickly," said one reviewer, before explaining the AA's reliability in dealing with the claim was a number one factor in recommending the AA to others.

Research during Review Centre's survey revealed that for those unfortunate enough to experience a motor vehicle accident, or to become the victim of fire or theft, a number one concern is whether insurers will accept their claim and deal with it promptly.

"Excellent customer service" and a "competitive price" were some of the other repeated reasons why customers rated the AA so highly, beating off competition from other well-known companies offering car insurance

The Review Centre 2006 award is based on averages of ratings and user comments submitted by AA customers to the Review Centre site throughout 2006.

In its survey of comments and ratings ReviewCentre.com has ranked The AA's Motor Insurance service as Best Car Insurer for 2006. Other factors, which received praise from customers, included The AA's "improved" online purchasing process with its “clear, simple and easy to follow process."

"The outstanding feedback that we have received from our contributors indicates that The AA was the obvious choice for this award," commented Gaynor Holt, Chief Operations Officer at ReviewCentre.com.

The 150,000 current users on ReviewCentre.com had 100 different car insurers to choose from and rate as they saw fit. AA beat the competition to come top of the survey, receiving an impressive score of 7.8 out of 10 for value for money.

Not only that an amazing 82 per cent of customers recommended the insurer to other drivers.

To read the reviews, comments and ratings for The AA and other award winners please visit www.reviewcentre.com  

About ReviewCentre.com:
Review Centre is the UK's largest consumer review Website with over 17 million page views per month (Hitwise.com). The Website also prides itself on the quality of the reviews submitted by customers and encourages accuracy, fairness and honesty. Review Centre is an ethical company with an emphasis on a family friendly editorial policy and a tradition of donating to local and national charities.

For more information please contact:
Gaynor Holt
Chief Operations Officer
Resource Team
Tel: 01457 833444
Email: gaynor@reviewcentre.com

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