Early Years Vouchers Ltd moves to new office premises to support business growth

  • Clearly referenced payments and easier traceability prove driving force behind growth
  • Bespoke computer system integrated into new offices to enhance customer service
  • Additional telephone lines enable the caller to select and speak to the appropriate department - quickly!

Manchester, UK - 17 December, 2007 - Early Years Vouchers Ltd, one of the UK's leading childcare allowance organisations, has moved into new office premises in Stockport, Greater Manchester, to support the company’s business growth. From 2005 to 2007 Early Years Vouchers Ltd has grown by 400 per cent. The new offices benefit from a bespoke networked computer system with additional phone lines. These upgrades give the EYVL team quicker access and easier navigation to customer information and so provide a quicker and more efficient service for customers.

Early Years Vouchers Ltd provides a fully-automated childcare voucher scheme and its unique traceability of voucher payments has proved immensely attractive to child carers and employers. The additional phone lines allow customers to directly contact the relevant departments and include separate lines for redeeming vouchers, setting up accounts and getting advice. The additional phone lines also have a dedicated answer phone service for the convenience of customers who are pushed for time or calling late in the evening.

"The growth of Early Years Vouchers Ltd has been fantastic and our new offices provide us with the infrastructure to continue growing," commented Amanda Ward, Director of Early Years Vouchers Ltd. "The new networked system provides speedier access for everyone involved, from parents who request vouchers through to nurseries who want to open an account. We also understand that some people don't have time to speak to a member of staff, or they wish to contact us out of hours, and so prefer to use the messaging service because it is so convenient. Just because the company is expanding doesn’t mean we’ll start limiting our personable services - the new offices have, on the contrary, enhanced our customer services.

"The new offices have also created an efficient working atmosphere for staff because the new system provides the Early Years Vouchers team with exactly what it needs. The internal system enables great communication and efficient work flow, which leads to a better customer experience," concluded Amanda Ward.

About Early Years Vouchers Ltd:
Early Years Vouchers Ltd is one of the UK's leading childcare voucher companies. Founded in 2004, the company operates one of the UK's most advanced fully functional online childcare voucher systems for parents, carers and employers of any size - from large nationwide organisations with many thousands of employees to small companies with just two or three. The scheme enables each parent to achieve significant cost savings for the 2006-2007 tax year of up to £962.28 per year for a 22% tax payer and £1,195.56 per year for a 40% tax payer. Additional information is available at www.childcare-vouchers.net or contact:

Amanda Ward
Director
Early Years Vouchers Ltd
Tel: 0845 0945 804
Email: award@earlyyears.net

Manuela Whittaker
ThePressOffice - PR for Early Years Vouchers Ltd
Tel: 01780 721433
Email: mwhittaker@pressoffice.targetwire.com


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