Cybit launches home delivery sales initiative for retail sector

• Fleetstar-Online and Smartnav deliver substantial operational benefits and increased Duty of Care provision to organisations in the home delivery sector
• Open API architecture allows for easy integration with back office routing and scheduling systems

Cybit, the UK’s leading online telematics service provider, has announced a major new initiative that will see it target the home delivery sector. It follows the success of the company’s recent project with Sainsbury's to help power its 400-plus 'Sainsbury's to You' home delivery operation, and the growing requirement for home delivery fleets to optimise their performance.

The combination of Cybit's Fleetstar-Online solution with Smartnav satellite navigation allows organisations in the home delivery sector to maximise their operational efficiency, enhancing their Duty of Care provision for drivers, optimising fleet performance under the Working Time Directive, and helping home delivery organisations to exceed customer expectations. Thanks to the Open API architecture of the Cybit system, essential telematics data can be easily integrated with an organisation’s existing routing and scheduling system, allowing it to analyse and optimise the efficiency of its operation.

“Retail home delivery services face particular problems in planning large numbers of deliveries of often relatively low value products to residential areas. Because Fleetstar-Online and Smartnav provide turn-by-turn directions, home delivery drivers can find their destination promptly and avoid potential traffic hotspots,” commented Richard Horsman, Chief Executive Officer, Cybit. “This is particularly important for the home delivery market, where drivers often operate in unfamiliar locations, and misread directions and excess mileage can lead to increases in stem mileage.”

The Cybit home delivery solution also addresses Duty of Care issues that are increasingly important to retail delivery fleet managers. The data produced by Fleetstar-Online allows home delivery fleet managers to have complete visibility of the mileage, service history, distances travelled and speeds driven across its entire fleet helping to ensure that the vehicle is in good working order and being driven responsibly. The real-time vehicle location capability, and the ability to call the 24/7 call centre in case of emergency, also dramatically enhances vehicle and driver safety. Drivers also experience less stress as there is no need for them to constantly refer to a gazetteer or use a mobile phone to obtain directions.

"We have launched a sales drive into this particular sector as we have already shown our ability to deliver a ‘perfect fit’ solution for home delivery operations through our recent three-year agreement with Sainsbury's," added Richard Horsman. "The use of Cybit's telematics enabled solutions that power the 'Sainsbury's to You' delivery system provides tangible business benefits in an extremely competitive arena. By leveraging telematics within their business, home delivery organisations can gain a competitive advantage over others in the sector.

"Companies such as Sainsbury's are partnering with Cybit because of our proven telematics platform backed up by our extensive portfolio of value added services and support network. We continue to develop as the lead player in the telematics marketplace and our evolving product group illustrates this perfectly," he continued.

Fleetstar-Online is Cybit’s scalable Internet-based telematics solution that features real-time vehicle tracking, exception reporting, replay mode, customised reports, mileage information, SMS messaging and live traffic information. Fleet vehicles are fitted with a small electronic in-vehicle-unit (IVU) which is tracked by GPS in real-time and data transmitted to Cybit’s online control centre. It provides companies with a cost-effective ASP-based fleet management solution, which offers users anytime, anywhere access to the system via a standard web browser. Fleetstar-Online also features added value solution support, with fully integrated Smartnav satellite navigation and RAC Trackstar Plus stolen vehicle recovery system functionality. Smartnav is an ‘off-board’ satellite navigation and route planning system that gathers real-time traffic information from Trafficmaster's established network of cameras and sensors around the UK.

About Cybit:
Cybit is a leading Internet-based Telematics Service Provider (TSP) and supplier of fleet and asset management solutions to the business-to-business sector. Cybit’s solutions portfolio includes vehicle tracking and management, lone worker support and car pool management. Hundreds of companies across a wide range of industries already use Cybit’s online solutions to improve the management and control of their fixed and mobile assets. Additional information is available at www.cybit.co.uk

Contact information:
Andy Gray
IBA - PR for Cybit
Tel: 01780 721 433
Email: agray@iba-europe.com

Sophie Geering
Marketing Manager, Cybit
Tel: 01480 389100
Email: sgeering@cybit.co.uk