New Research shows Marketing Budgets are up – and being used for high-return Online Lead Generation

  • Paid Search used by 12 per cent fewer organisations, compared to 2008
  • Offline spend down overall, but TV advertising increases by 3 per cent
New research from Econsultancy and Clash-Media, the online customer acquisition specialist, shows that 53 per cent of marketing budgets for UK, European and US companies have increased in the past year, in the face of slow economic conditions. This extra budget is being used to fund high-return Online Lead Generation campaigns, with 61 per cent of spend now made online, compared to 51 per cent last year. Some of the main reasons why companies are using these methods more and more include cost-effectiveness, the ability to target prospects and better ROI.

According to the research, Paid Search has become less popular, with 12 per cent fewer companies using it compared to last year, while the more measurable and ROI-driven Email Marketing has increased by 2 per cent. Customers are moving more budget online, because of its cost-effectiveness (72 per cent) and ability to increase the customer base (73 per cent). One key trend is for organisations to take prospective customers found online and attempt to convert them through offline channels. The two most popular conversion methods remain Email/Online Transaction (75 per cent) and Phone (58 per cent); 70 per cent of businesses are now looking to convert online leads offline – either entirely or in part.

"It's great news for the industry that the majority of marketers are seeing increased budgets – and very few are seeing a reduction – and that they can see the benefits of Online Lead Generation," commented Simon Wajcenberg, CEO of Clash-Media. "What did surprise us about the results is how few people – 35 per cent – saw the benefits of performance-based campaigns. This leads us to believe that not enough providers are delivering transparent campaigns, which inhibits their ability to be performance-based."

The growth in online marketing channels
Some of the respondents to the survey provided insight into why they are moving even more budget towards online channels:

"Better comparability between online and offline Cost per Lead has enabled us to shift budgets from off- to online."

"Offline is too expensive and doesn't get t
he same speed of responses as online. Online gives faster calls to action and results too."

"It has become more important to measure the return on investment, considering typical advertising/marketing budget cuts."

Clash-Media delivers a global and fully transparent Online Lead Generation service that connects advertisers with consumers. It is a full-circle data solution that collects and manages customer data for its clients, producing qualified leads in line with advertisers' exact specifications to deliver an optimised return on investment. Clash-Media provides its clients with a centralised managed service to support any lead generation campaign. It has established a wide global network of partners that enables it to operate in any market around the world, and its quality control processes and technologies maintain the highest standard of lead generation.

About Econsultancy:
Econsultancy is an independent community-based publisher, focused on best practice digital marketing and e-commerce. It helps its members build their internal capabilities via a combination of research reports and how-to guides, training and development, face-to-face conferences, forums and professional networking.

For the last 10 years, its resources have helped members learn, make better decisions, build business cases, find the best suppliers, accelerate their careers and lead the way in best practices and innovation.

Additional information is available at

About Clash-Media:
Clash-Media launched in 2006 and now delivers around five million fully opted-in sales leads every month for customers around the globe, including Whiskas, Toyota, Cheapflights and AXA.

Clash-Media currently has offices in London, New York, Copenhagen, Munich and Paris, with plans to expand into Spain and Italy, followed by Asia-Pacific.

Additional information is available at

Louise Sambells
IBA - PR for Clash-Media
Tel: 01780 721 433

Diana Herriott
Marketing Director, Clash-Media
Tel: 020 7096 1963

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