Phoenix, Ariz. – September 30, 2010 – BillingTree, Inc, one of the nation’s leading on-demand payment processors, today announced the law firm McCreary, Veselka, Bragg & Allen, P.C. (MVBA), whose home office is in Round Rock, Texas, has implemented the BillingTree Collect solution to automate its credit card payment collections. MVBA is an established leader in providing professional, effective programs for the collection of delinquent court fines and fees and accounts receivables due to local governments. By enabling individuals to settle payments online simply and effectively, the Collect solution has allowed the firm to reduce its overhead collection costs by 20 percent and increase the total collected by 22 percent.
MVBA develops comprehensive collection programs tailored to meet its business clients' specific needs. It undertook a thorough market review of available solutions to find the provider that presented the 'best fit' for its requirement for a solution that integrated easily with its current collections systems, delivering an end-to-end set of services that included payment processing, balance negotiation and recurring bill payment scheduling.
BillingTree provided an attractive company-branded payment site for the law firm that is intuitive and user-friendly, where customers can easily log on, see the details of their account, and fulfill a number of processes, including paying their outstanding balance in full. The site also provides customers with special customized offers, and the ability to schedule convenient recurring payments. By automating these transactions, MVBA Law has been able to reduce the costs of processing credit card payments and collections by 20 percent.
"The website made us quickly realize that people would rather settle outstanding balances online than over the phone. Traffic to our site grew significantly, and resulted in a 22 percent increase in total collections – a total of $250,000," commented Steven Whigham, Director of Collections at McCreary Veselka Bragg & Allen, P.C. (MVBA Law).
"We needed to enhance our administration processes and wanted to make our payment collections more efficient. BillingTree Collect provided us with an automated end-to-end solution that integrated seamlessly with our existing collections systems, and also addressed a key problem area we hadn't even identified - ineffective reporting," stated Whigham. "BillingTree Collect's reporting capabilities and functionality have made it easier, clearer and better for our management teams to understand where we stand in terms of outstanding balances, real-time collections and our debt levels."
"Prior to implementing the solution, managers had to look through a number of different reports to find this out – which only provided a fraction of what BillingTree Collect delivers. The single view of activities, transactions and statements is an added bonus that we would never have thought possible," added Steven Whigham.
BillingTree supplies the leading fully integrated, multi-channel electronic payment platform to a growing list of Industries, including Utilities such as power, cable, municipal, and phone as well as Healthcare and Subscription-billed services. Benefits of electronic payment solutions include an accelerated availability of consumer funds; reduced costs associated with manual-payment processing, improved cash management, and integrated processing by managing all payments, returns, and corrections through a single portal.
About MVBA Law
MVBA Law, the law firm of McCreary, Veselka, Bragg & Allen, P.C., whose home office is in
Round Rock, Texas is an established leader in providing professional, effective delinquent tax and non-tax related collection programs. MVBA develops comprehensive collection programs tailored to meet collection professionals' specific needs. It designs and implements collection programs in the areas of delinquent property tax collection, court fines and fees, and account receivables that help local governments maximize their revenues during these times of ever tightening budgets. For more information, visit www.mvbalaw.com.
The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through a simplification of the billing and receivables process. By delivering the most innovative technology while making it as easy and inexpensive as possible to accept payments, BillingTree has revolutionized the payments landscape. Our software-as-a-service (SaaS) model delivers industry-leading payment solutions, proven integration, and point-and-click simplicity. BillingTree’s focus on innovation has allowed us to help more than 1,200 customers eliminate manual processes and automate their payment cycles. BillingTree – Growth is our Business. For more information, visit www.mybillingtree.com or call 877.4.BILLTREE.
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