Hobart implements Cybit Fleetstar-Online to improve engineer efficiency

  • Hobart adopts next generation vehicle tracking solution
  • Upgrade to Fleetstar-Online streamlines workflow on an individual engineer basis
  • For a high resolution image please click here

"We chose to use Cybit's Fleetstar telematics solution because it went one step further than other telematics companies."

Eric Bristow, Business Analyst - Service Division, Hobart

Cybit, the UK’s leading online Telematics Service Provider, has announced that Hobart UK, one of the leading suppliers of commercial catering equipment, has implemented Cybit’s Fleetstar-Online telematics solution across their mobile workforce. Hobart’s job attendance rates have increased by around 12-15 percent per engineer per day through the use of Fleetstar’s integration.

Fleetstar-Online works with an integrated hand-held workflow solution to enable dispatchers to allocate the most appropriate engineers to specific customer call-outs based on where they are at the time and the status of their current tasks. By moving to a new-level of software with integrated reporting capabilities, Hobart is able to monitor the status of each vehicle individually to provide a pro-active response to clients' jobs from its engineers.

"At Hobart we are no strangers to the benefits that telematics can bring to a business, as we have used telematics companies since 2006. Yet we came to require a system that offered better levels of reporting in order to monitor individual staff on a daily basis," said Eric Bristow, Business Analyst - Service Division, Hobart. "We chose to use Cybit's Fleetstar telematics solution because it went one step further than other telematics companies. Cybit Fleetstar has the ability to assimilate large volumes of data and present this in a simple to use format: it is able to provide us with the technology needed to easily create engineer timesheets based on skill sets, location and task management."

"Maximising the efficiency of the workforce is a key focus for many companies right now," commented Steve Towe, Director, Cybit. "Fleetstar-Online allows them to learn how to make more of current resources, and enables companies to monitor the movement of their fleets. We are pleased with the results at Hobart so far in terms of increased workforce pro-activity, and are excited to develop the solution further to bring even greater benefits to the company."

About Hobart UK:
Hobart UK is one of the leading suppliers of commercial catering equipment, and is part of ITW, a global business and top 100 US listed company. With a long-standing reputation for quality, innovation, reliability and exceptional service, Hobart prides itself on listening to its customers and developing products that have been evolved from their needs.

Providing the most comprehensive and technologically advanced range on the market, Hobart UK has a 100 year strong reputation for quality, innovation, reliability and exceptional service. Hobart equipment is conceived, designed and built by ITW in the UK and Europe.

For more information please visit http://www.hobartuk.com/

About Cybit:
Cybit is a global force in Telematics, over 2,000 business-to-business clients use the company's fleet and asset management solutions to manage in excess of 50,000 assets – primarily in the public sector, service industries and logistics and distribution markets. Solutions include in-vehicle technologies, workflow management, CanBus integration and internet-based monitoring and reporting software. The company also provides business services to advise on operational and legal issues such as duty of care and working hours.

Cybit is the low-risk partner for the implementation of fleet-wide telematics products, driven by a consultative approach that enables customers to realise progressive layers of business benefits.

The business recently de-listed from the London Stock Exchange under the new ownership of Francisco Partners, a $5 Billion private equity technology investment organisation. Cybit was recently featured in the Sunday Times International Growth league table ranking 13th nationally and was ranked in the TechTrack Awards recognising the fastest growing private technology companies.

Additional information is available at www.cybit.co.uk

Contact information:

Duncan Burford
IBA - PR for Cybit
Tel: 01780 721 433
Email: dburford@iba-europe.com

Graham Gordon
Marketing Manager, Cybit
Tel: 01480 423972
Email: ggordon@cybit.co.uk

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