WOW! That’s a Millionaire Mind!

Millionaire Mind Derek Williams to help entrepreneurs get to their first million at the Millionaire Mind Event, 20-21 May 2006, ExcCel Centre, London

Derek Williams, creator of The WOW! Awards™, will work with more than 2000 budding entrepreneurs to show how they could increase their profits by as much as 125% through just a 5% improvement in customer retention at the 2006 Millionaire Mind Event on 20th -21st of May at London's ExCel Centre. Derek is one of the 11 Millionaire Minds who will be sharing the secrets of their business success at the Event, on its fifth anniversary.

Derek Williams, founder of the WOW! Awards, a national award programme that recognises the best of UK customer service, focuses on service delivery that makes the customer go "WOW!". He will use winning stories from nominations to The WOW! Awards™ to illustrate how businesses can succeed. Businesses that have won The WOW! Awards™ in the past include Ladbrokes, Sarastro Restaurant, Pret A Manger and John Lewis Partnership.

"We expect to receive more than 6000 customer nominations for outstanding service this year," says Williams. "There is a huge opportunity to attract tourism and business to the UK if we can improve our customer service reputation. We are overwhelmed by customers’ enthusiasm to thank those businesses that have given them excellent service. My personal mission is to raise standards of customer service in the UK to the point that visitors from Florida say, ‘WOW! Have you seen what a great job the Brits are doing!’”

The Millionaire Minds Event gives entrepreneurs from the UK the chance to meet with eleven of the worlds sharpest Millionaire Minds to discover how they have achieved their success. These experts will openly reveal easy-to-follow steps that are proven to work to get attendees towards their first million – fast!

About Derek Williams
Derek Williams is an international speaker and author on customer service. His book, 3 Dimensional Care, has sold around the world. The WOW! Awards™ is a national award programme to recognise the best of UK customer service. Derek is also Chief Executive for the Society of Consumer Affairs Professionals in Europe.

About The WOW! Awards
The WOW! Awards™ is a category of The National Customer Service Awards, an annual event organised by Quest Media – a leading publisher in the customer service industry. The WOW! Awards is the only category to be based purely on customer nominations, so if you have received outstanding customer service and wish to make a nomination you can do so online at www.TheWowAwards.com.

For more information telephone 01438 310191 or 07774 217587, email derek@thewowgroup.co.uk or visit www.TheWowAwards.com.

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