Mobileshop.com Wins Best Mobile Phone Retailer Award

Mobileshop.com has been awarded Best Mobile Phone Retailer by independent consumers who submitted reviews to ReviewCentre.com, the leading consumer review Website.

High numbers of customers visiting the Review Centre Website to write reviews were pleased to recommend Mobileshop.com, praising its quality of service and value for money.

Mobileshop.com outscored 152 other online mobile phone retailers listed at ReviewCentre.com to win the coveted Best Mobile Phone Retailer Award.

Marketing Director Tony Barker of Mobileshop.com said. "We are delighted to have won this award as Mobileshop.com's proposition is built upon our customer experience and the service we provide. In particular we believe in measuring this through customer reviews and whilst we have consistently received positive feedback directly in the form of customer testimonials (which we publish on our Website) it is even better to receive such reviews from an independent source. As a team we are particularly proud to have beaten 152 other mobile phone retailers, including the largest and most well none retailers across both online and the high street."

The Review Centre award for Mobileshop.com is based on averages of ratings and user comments submitted by customers to the Online Mobile Phone Shops category on Review Centre throughout 2006, and also overall ratings. Mobileshop.com achieved consistently high scores for any business in the Online Shops topic in value for money, quality of service and the Website layout.

Research during Review Centre's annual survey of reviews revealed that many customers rated Mobileshop.com's customer service levels to be of superb standard.

"Mobileshop.com absolutely has the best customer service," said one consumer, before going on to explain the ease of delivery and the company's simple billing procedures.

Such comments also led to the company receiving a perfect overall score of 10 out of 10 for the quality of its service, based on average ratings collected from all reviews.

A comment repeated throughout many reviews was also the speed of delivery.

"Fantastic service from Mobileshop.com! I placed a contract order on a Thursday and received the phone the very next day as promised," said one satisfied shopper. The availability of reliable cashback deals, special offers and a wide choice of contracts was also warmly greeted by consumers.

Gaynor Holt, Chief Operations Officer at ReviewCentre.com, said: "Mobileshop.com is an example of an online retailer which is building an excellent reputation amongst consumers for the reliability and quality of its service. Mobileshop.com deserves this award due to the consistently high standards of service it offers."

To read the reviews, comments and ratings for Mobileshop.com and other award winners please visit Review Centre.  

About ReviewCentre.com:
Review Centre is the UK's largest consumer review website with over 17 million page views per month (Hitwise.com). The website also prides itself on the quality of the reviews submitted by customers and encourages accuracy, fairness and honesty. Review Centre is an ethical company with an emphasis on a family friendly editorial policy and a tradition of donating to local and national charities.

For more information please contact:
Gaynor Holt
Chief Operations Officer
Resource Team
Tel: 01457 833444
Email: gaynor@reviewcentre.com



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