Text bill presentment and authorization is set to triple in 2011

Webinar survey finds only 20 percent of attendees offering mobile payment options today with 60 percent planning to in 2011

Phoenix, Ariz. – March 7, 2011BillingTree, Inc, one of the nation’s leading on-demand payment processors, today announced results from a poll taken during a recent webinar, which looked at the benefits of using mobile payment solutions to collect from customers, particularly in the Utility, Healthcare and Insurance industries. Of those attendees polled, only 20 percent currently offer customers the option of text bill presentment and authorization, but 60 percent of polled plan to in 2011.  

These findings support recent NACHA statistics for utility companies, which predict a 35 percent year-on-year growth rate in ebilling, with 100% planning to offer mobile alerts within the next 12 months. Additional webinar survey findings include:

  • Only one third currently offer pre-paid accounts with mobile funding for their services.
  • 85 percent believe offering new mobile prepaid and text solutions will increase customer adoption of paperless billing.

Mobile payment options offer much greater convenience for customers on the go, and provide a tool for organizations to communicate directly with their customers about possible service outages etc., as well as any outstanding bills.

A replay of the webinar can be found here.

"The results from the webinar show that the rapid mainstream adoption of text messaging is driving many organizations to think more seriously about integrating mobile payments solutions," said Scott McCollum, BillingTree’s President. "Our Mobile Solutions Suite delivers on this increase in customer adoption, and will help organizations to collect from customers more effectively and in a way that better suits their needs."

On March 8-11, BillingTree will be featuring its new Mobile Solutions Suite at the NRECA TechAdvantage electric utility trade show, including text billing and payment authorization, Pre-funded accounts and PaynCash(TM). To learn more about the solution, and to see a demonstration of how it works, please visit BillingTree during the show at booth 325.

BillingTree supplies the leading fully integrated, multi-channel electronic payment platform to a growing list of Industries, including Insurance, Utilities (such as energy, cable, municipal, and phone), as well as Healthcare and Subscription-billed services. Benefits of electronic payment solutions include an accelerated availability of consumer funds, reduced costs associated with manual-payment processing, improved cash management, and integrated processing by managing all payments, returns, and corrections through a single portal.

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About BillingTree
The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through a simplification of the billing and receivables process. By delivering the most innovative technology while making it as easy and inexpensive as possible to accept payments, BillingTree has revolutionized the payments landscape. Our software-as-a-service (SaaS) model delivers industry-leading payment solutions, proven integration, and point-and-click simplicity. BillingTree’s focus on innovation has allowed us to help more than 1,600 customers eliminate manual processes and automate their payment cycles. BillingTree – Growth is our Business. For more information, visit www.mybillingtree.com or call 877.4.BILLTREE.

All trademarks are the property of their respective owners.

Dave Yohe
Corporate Marketing
Tel: 602.443.5948

Claire Russell
PR for BillingTree
Tel: 561.228.1940

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