Tel Aviv, Israel and San Francisco, CA -- May 23, 2011 /Targetwire/ -- Ayehu Software, provider of the first Unified Incident Management solution, today announced the expansion of its North American operations with the appointment of two US-based executives, and the live deployment of its solution at US-based customer, Conduit.
Unified Incident Management is a multi-dimensional approach that allows IT professionals to orchestrate and effectively manage all activities related to the resolution of IT incidents. This includes automating problem resolution processes, automatic assignment and enforcement of problem ownership, human-machine workflows that combine computerized procedures with remote IT personnel decisions, audit trails, statistics, and executive dashboards for managing the entire incident resolution process.
The two new executives joining Ayehu include Ronit Belson and Yori Lavi, who will jointly manage Ayehu’s US operations. Ronit Belson, previously a Senior VP at OpTier, is a seasoned business development executive with rich experience in forming strategic collaborations. Yori Lavi brings with him more than 25 years of high-tech industry experience and was previously founder and CEO of OpTier.
"These new appointments are part of our continued investment in the US market," said Gabby Nizri, Ayehu CEO. "The solid background and leadership skills of both Ronit and Yori, combined with their vision, team building and execution skills will offer immediate benefits to our customers and will help us grow our US business."
Additionally, Ayehu announced that its flagship product, eyeShare, was deployed at Conduit, the largest network of web and mobile app publishers with over 260,000 members and 230 million end-users. The Conduit IT team passes all monitoring events of its mission-critical data center through eyeShare to automate problem resolution processes, as well as perform routine IT tasks.
"We have multiple monitoring tools covering our data center, but eyeShare is really the umbrella that presides over our entire incident resolution process" says Yaron Weiss, Head of Operatios at Conduit. "It has drastically reduced our recovery time from system failures, as well as freed our IT staff to work on other assignments."
eyeShare is successfully deployed at a wide range of organizations – including enterprises, medium businesses, and SaaS based companies, who run lean IT operations with limited resources. eyeShare is designed to handle complex distributed IT environments, including virtualized and cloud computing, and allows IT organizations to cut manual work, reduces Mean Time to Recovery (MTTR), and mitigates IT risks.
Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. Established in 2007, Ayehu is a privately-owned company based in Tel-Aviv, Israel. For more information, visit www.ayehu.com
Conduit is the largest network of Web and mobile app publishers, with over 260,000 members and their 230 million end-users. The Conduit Network empowers publishers - from global brands to independent developers - to create, exchange and distribute apps, and to collaborate through business partnerships.
Conduit enables publishers to seamlessly encapsulate content and deploy it everywhere, from Web browsers and Community Toolbars to mobile devices across all platforms. Publishers can distribute and exchange their apps directly, or through the Conduit App Marketplace. Conduit-powered apps enhance engagement, retention and monetization beyond the boundaries of the publisher's website.
With Conduit, global brands including Major League Baseball, Time Warner Cable, Univision, Chelsea Football Club, Fox News, iVillage, Groupon, Travelocity, and TechCrunch are marketing themselves online - along with hundreds of thousands of small and medium-sized organizations in more than 120 countries around the world.