ISO Extends MoJ Solution to Cover Employers' and Public Liability Claims in Line with Claims Portal Extension

  • Development follows Ministry of Justice (MoJ) reform to allow employers' or public liability claims to be handled using the Claims Portal
  • Links directly to the Claims Portal and intelligently populates all live claims
  • Helps compensators to meet MoJ settlement time frames and avoid penalties

London U.K. – 04.11.13 Insurance Services Office (ISO), a leading provider of personal injury claims solutions, announced today that it has extended its application-to-application (A2A) case management solution to address the extension of the Claims Portal to cover employers’ and public liability claims of up to £25,000. The application allows compensators to streamline and accelerate the employers’ and public liability claims process to meet the deadlines set by the MoJ.

ISO's web-based application links directly to the Claims Portal, making it possible to see at a glance which cases are approaching the various deadlines for responses and payments throughout the process. Because the ISO case management system integrates with ISO Claims Outcome Advisor® (COATM), those compensators using COA will have their cases in the system and ready for the assessment once the settlement pack arrives via the Claims Portal. Because of A2A functionality, compensators do not have to access the Claims Portal directly to see if claims have been reported to them. And the application electronically exchanges information with claimant representatives, eliminating rekeying efforts and errors.

Joe Pendle, managing director, ISO, said, "Handling employers’ and public liability claims can potentially be a very expensive exercise. With our case management application, compensators are better placed to meet the strict time frames of each of the stages effectively and avoid any additional cost penalties."

"The extension of the Claims Portal follows from the huge success of handling motor personal injury claims in this way, and we look forward to working with compensators to streamline their claims-handling process for both employers’ and public liability claims," added Pendle.

About ISO
Since 1971, ISO has been a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, the company provides statistical, actuarial, underwriting, and claims information; policy language; information about specific locations; fraud identification tools; and technical services. ISO serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace. ISO is a member of the Verisk Insurance Solutions group at Verisk Analytics (Nasdaq:VRSK). For more information, visit and or contact:

Mark Strang
Tel: 01252 365464

Claire Grant – PR for ISO
Tel: 01780 721433

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